Frequently Asked Questions

Everything you need to know about your BodyFirm journey.

Are your products suitable for sensitive skin?

Yes, all The BodyFirm products are dermatologically tested and formulated with hypoallergenic ingredients to ensure they are gentle yet effective for all skin types, including sensitive skin.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically arrive within 7-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product (even if opened) for a full refund or exchange.

Are The BodyFirm products cruelty-free?

Absolutely. We are committed to ethical beauty; none of our products or ingredients are tested on animals, and we maintain Leaping Bunny certification.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.